Unit 13 Reading Activity Plus Questions

Listen to the audio recording while you read along. Then answer the comprehension questions that follow the text.

Professional Relationships


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Reading Comprehension Questions

It is vital to remain polite with creditors for outstanding invoice and explain if you are waiting for a payment authorization or withholding the payment.
When a client has exceeded its credit terms, you need to contact a debtor, even if it was an oversight and the client has no history arrears.
A breach of payment term can lead to disputes and might need to be referred to a supervisor.
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