Relationships are important in every aspect of your life, and this is equally true for those working in the accounting profession.
The accounting department is a key point of contact for both a company's customers and suppliers and as such the staff employed in the department must know how to deal with people in a variety of situations. In this article we will examine how these staff should behave in certain situations, and why very often they don't.
Imagine you work as a purchase ledger clerk, you are in the middle of preparing a report for your supervisor and you receive a phone call from one of your suppliers. The supplier wants to know why their invoice hasn't been paid. What do you do?.
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- Which do you think are more important to a company's success - internal relationships or external relationships? Why?
- Which other external relationships are important for an accounts department?
- What advice would you give a colleague on how to maintain a good working relationship with someone?